Privacy Policy
Last Updated: 3 October 2026
North Bridge Legal respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how North Bridge Legal (“North Bridge Legal,” “we,” “us” or “our”) may collect, use, disclose and protect personal information when you visit our website, contact our office or otherwise interact with us.
Our handling of personal information is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as any applicable provincial privacy requirements.
1. Personal Information We May Collect
The personal information we collect depends on how you interact with us.
It may include:
- your name;
- email address;
- telephone number;
- mailing or residential address;
- information you provide through our website contact or consultation forms;
- information you provide when communicating with our lawyers or staff;
- information relevant to a potential or existing legal matter;
- billing and payment information where applicable;
- technical information relating to your use of our website, such as IP address, browser type, device information and website activity; and
- any other information you voluntarily provide to us.
Because legal matters can involve sensitive information, we encourage you not to provide confidential or highly sensitive details through the initial website contact form.
Submitting an enquiry through this website does not create a lawyer-client relationship.
2. How We Collect Personal Information
We may collect personal information:
- directly from you when you contact us;
- when you submit a form through our website;
- during telephone, email, online or in-person communications;
- when you retain North Bridge Legal for legal services;
- through website technologies such as cookies and analytics tools;
- from third parties where you have authorized the disclosure or where collection is otherwise permitted by law; and
- from publicly available sources where appropriate and permitted by law.
3. Why We Collect and Use Personal Information
We may collect and use personal information for purposes including:
- responding to enquiries;
- assessing whether we can assist with a legal matter;
- conducting conflict checks;
- arranging consultations;
- providing legal advice and legal services;
- communicating with clients and prospective clients;
- administering client files;
- processing invoices and payments;
- managing our business and professional obligations;
- improving our website and services;
- maintaining the security and functionality of our website;
- meeting legal, regulatory and professional requirements; and
- other purposes identified at or before the time the information is collected.
We limit the collection of personal information to information reasonably required for the purposes identified.
4. Consent
Where required, North Bridge Legal obtains consent for the collection, use and disclosure of personal information.
The appropriate form of consent may depend on the circumstances and the sensitivity of the information involved.
You may withdraw your consent in certain circumstances, subject to legal, professional or contractual requirements and reasonable notice.
Withdrawal of consent may affect our ability to provide certain services.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, understand how visitors use the website and improve the online experience.
These technologies may collect information such as:
- IP address;
- browser and device type;
- pages visited;
- time spent on the website;
- referral source; and
- general website interaction information.
Some cookies may be necessary for website functionality, while others may be used for analytics or other purposes.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. How We May Share Personal Information
North Bridge Legal does not sell personal information.
We may disclose personal information when reasonably necessary to:
- provide legal services;
- work with service providers that support our business or technology;
- process payments;
- operate and maintain our website;
- comply with court orders, legal requirements or regulatory obligations;
- protect our legal rights or the rights of others; or
- fulfill another purpose for which you have provided consent.
Where third-party service providers process information on our behalf, we take reasonable steps to ensure that personal information is handled appropriately.
7. Service Providers and Data Processing
We may use third-party providers for services such as:
- website hosting;
- email and communications;
- document management;
- cloud storage;
- website analytics;
- appointment scheduling;
- payment processing; and
- other administrative or technology services.
Some providers may store or process information outside the province in which you live or outside Canada.
Where information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, regulatory, professional and business requirements.
Retention periods may vary depending on the type of information and the nature of our relationship with you.
When personal information is no longer required, it may be securely destroyed, deleted or anonymized in accordance with our applicable practices and obligations.
9. How We Protect Personal Information
North Bridge Legal takes reasonable administrative, technical and physical measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration or destruction.
The safeguards used may vary depending on the sensitivity, format and amount of information involved.
No electronic transmission or storage system can be guaranteed to be completely secure. We therefore encourage users to avoid sending highly sensitive or confidential information through unsecured electronic channels unless specifically instructed to do so.
10. Accessing or Correcting Your Personal Information
Subject to applicable law and professional obligations, you may request access to personal information North Bridge Legal holds about you.
You may also ask us to correct information that you believe is inaccurate or incomplete.
In some circumstances, we may be unable to provide access to certain information, including where disclosure is restricted by law, privilege or other legal requirements.
To make an access or correction request, please contact us using the information below.
11. Lawyer-Client Confidentiality and Privilege
Where North Bridge Legal has established a lawyer-client relationship with you, information relating to that relationship may also be protected by professional duties of confidentiality and, where applicable, solicitor-client privilege.
This Privacy Policy does not limit or replace any professional or legal duties that apply to North Bridge Legal or its lawyers.
Contacting North Bridge Legal through this website alone does not establish a lawyer-client relationship.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
North Bridge Legal is not responsible for the privacy practices, security or content of websites operated by third parties.
We encourage you to review the privacy policies of any third-party websites you visit.
13. Children's Privacy
Our website and legal services are not directed at children for the purpose of collecting personal information online.
Where personal information relating to a minor is required in connection with a legal matter, it will be handled in accordance with applicable law and professional obligations.
14. Changes to This Privacy Policy
North Bridge Legal may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements.
The most current version will be posted on this website together with the date of the latest update.
15. Questions, Requests or Privacy Concerns
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern regarding how your information has been handled, please contact:
Privacy Officer
North Bridge Legal
Phone: +1-778-538-1993
Address: 55 Water Street, Vancouver, British Columbia V6B
We will review privacy enquiries and concerns in accordance with applicable Canadian privacy requirements.